Cases

Selected work

Blockbrain
01 AI Product

Blockbrain

Multi-agent workflows tuned to the AI maturity of each user group. A new information architecture that cut basic support requests by 40 percent.

AI Product · Multi-Agent · Information architecture · Startup

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Digital Entry Registration
02 GovTech

Digital Entry Registration

From a handwritten slip to 24.7M registrations in 8 weeks. And half the system was never commissioned.

GovTech · Crisis product · Scope decision · BPMN · Federal ministry

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AOK
03 Product Strategy

AOK

Less design work, 80% more revenue. How a method transformed an account.

Account strategy · JTBD · Process design · B2B

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HVV Switch
04 Mobility

HVV Switch

A platform architecture for 7 mobility providers that still scales without a redesign today — and became the most popular sales channel for the Deutschlandticket.

Mobility · Information architecture · Platform strategy · Scaling

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References

Industry experience & selected clients

Public Sector & GovTech

Federal Ministry of the Interior (BMI) · Federal Ministry of Health (BMG) · Robert Koch Institute (RKI) · Wiener Wohnen

Regulated Industries
(Finance, Insurance & Health)

Deutsche Bank · Allianz · ERGO · Signal Iduna · AOK · Boehringer Ingelheim · DocMorris

Premium Brand Experience,
E-Commerce & Hospitality

IWC · KaDeWe · ecco · windsor. · s.Oliver · Heine · Globus.ch · TUI · TUIfly · airtours · Axel Springer

Mobility, Logistics
& Automotive

Ferrari · Volkswagen · BMW · Audi · ŠKODA · Hamburger Hochbahn AG · Deutsche Bahn · Hapag-Lloyd · ADAC

Tech, Systems & Infrastructure

amazon AWS · Telefónica · Unitymedia · simyo · Debitel