For over 20 years I've worked at the intersection where business, technology and user needs collide. I'm not a UI designer — I design end-to-end processes. My job is to think these flows through strategically and create the structures in which great products can emerge. That often starts with asking the right question before anyone else starts building.
I've been responsible for systems serving federal ministries, repositioned accounts strategically and built teams from the ground up. For more than a decade I've been passing on this knowledge: at HAW Hamburg, and with Boehringer Ingelheim, AOK and Accenture.